Inform yourself of our exchange policy!

secrets from your sister is a bra fitting shop. We pride our selves on providing an essential, in-person service that allows you to purchase a support garment that suits your shape, size and needs.

Online bra fitting is not ideal in that it does not offer you the option to try compare and discuss the items that will best offer you comfort, support and relief. We recommend shopping in-person, not online unless you know the brand and the fit.

We do not recommend purchasing bras or brands that you have not worn before.

Repurchasing a size or brand is ideal and we are happy to help you with this.

Before trying on your new bra, read and follow the steps outlined in Trying on your new bra!

Exchange Policy/

We do not process on-the-spot, in shop exchanges. Email fit@sfys.com to initiate a return within 7 days of purchase.

  • No refunds - store credit or exchange only.
  • Please try your garments on when you have a freshly cleaned body.
  • Leave the tags attached.
  • Do not wear the bra.
  • If the bra does not fit, please return it to it's packaging and email fit@sfys.com

Return Process/

To initiate a return, please email us at for fit@sfys.com within 7 days of purchase.
  • Bras must be returned in their original condition, bras must be unworn, with tags on and must have no odour absorbed from the body or a home setting.
  • SFYS does not issue refunds.
  • Credit Notes/exchange will be issued for accepted returns.
  • Lined T-Shirt bras will be subject to a 20% restocking fee if returned permanently creased.
  • Returns are isolated for 48 hours before review

Final Sale

There are no returns or exchanges offered on these items. Be certain that what you have ordered is what you want.

  • Garments with a gusset (crotch) : bottoms, bodysuits, rompers, teddy's
  • Price reduced / Sale merchandise
  • Luxury Erotic Brands/ Bordelle, Mise en Cage, Absidem, The Model Traitor
  • Independent Labels/ Dora Larsen, Paloma Casile, Lonely 
  • Accessories
  • Hosiery


Each item has been individually inspected before it was shipped to ensure your item arrives without defect.


If you have questions about fit and sizing, please email fit@sfys.com.

Gift Cards/

Gift Cards can be used in-shop or by email. Orders can be taken by sending us an email with a list/screen shot of what you would like to buy. Gift Cards do not expire but they are not able to be used if the business no longer exists. Gift Cards are to be treated like money, if lost we may not be able to recover the information. 


Please send all questions to fit@sfys.com and we will be happy to assist you.